Privacy Policy

Last updated: June 2026

This Privacy Policy describes how SELLODOX (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.sellodox.com (the "Site") or otherwise communicate with us.

For the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), SELLODOX is the data controller of your personal information.

1. What Personal Information We Collect When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order Information: name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number.

  • Customer Support Information: information you choose to provide when interacting with our support team.

2. How We Use Your Personal Information We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

  • Fulfilling Orders: To process your transactions and deliver your purchased clothing items.

  • Communication: To communicate with you about your order, returns, or support inquiries.

  • Marketing: To provide you with promotional messages and advertising, subject to your preferences.

  • Fraud Prevention: To screen our orders for potential risk or fraud.

3. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your information with our shipping partners (e.g., Royal Mail, Evri, DPD) strictly for the purpose of delivering your orders.

  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Use of Cookies A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

5. Your Rights (UK GDPR) If you are a resident of the United Kingdom or the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

6. Data Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@sellodox.com or by mail using the details provided below:

SELLODOX Office 19073, 182-184 High Street North East Ham, London E6 2JA, United Kingdom